Success Story
Cloud Modernization

Built a Scalable Suite of Products for a Billion Dollar Media Tech Startup Providing Cloud-Managed Video Infrastructure for Broadcast & OTT Companies

About the Project

About this Success Story

The client was looking for a tech partner with a strong video domain understanding and an experienced engineering team. Some of their primary requirements were to:

  • Build an in-house cost-effective cloud transcoding & packaging platform, replacing AWS Elemental and utilizing open-source technologies that support and QC all input streams.
  • Design and implement a content ingestion, enrichment, management & analytics platform with resiliency, high availability and scalability in mind.
  • Develop a multi-cloud analytics platform to support use cases like viewership metrics, Ad analytics.

Capabilities:

OTT
Video Engineering
Data Engineering
Data Analytics

Technologies:

Apache Spark
FFMpeg
GStreamer
HLS

About the client

The client is a US-based Media Tech startup, a global leader in SaaS technologies providing Cloud-managed Video infrastructure for broadcast and OTT companies. Their platform enables content owners and TV networks to launch, manage, distribute, and monetize Live and On-demand channels across OTT and FAST.

Where we started

Understanding the Challenge

What we did

How we Made it Happen

We significantly contributed to the client’s business by building a suite of products, reducing costs, and introducing high availability, scalability, and robustness, improving overall KPIs.

Here are some of the prominent differences we made in each of the areas:

Transcoding & Packaging:

  • Built transcoding and packaging system using open-source tools like FFmpeg, GStreamer, shaka-packager, and mp4box.
  • Added support for PlayReady, Widevine, Fairplay DRM
  • Implemented CMAF support for HLS and MPEG-DASH
  • Added support for different Caption standards - SCC, MCC, SRT, WebVTT, TTML
  • Added support for Server Side Ad Insertion(SSAI)
  • Implemented a comprehensive Quality Control system to detect issues in input & output streams.
  • Ran periodic reviews of encoding profiles to align with evolving industry standards and best practices for video streaming.
  • Conducted regular performance evaluations of the video encoding pipeline, identifying bottlenecks and implementing enhancements to improve processing speed, resource utilization, and overall system efficiency.

Content Ingestion, Management & Analytics:

  • Built a Serverless pipeline to Ingest, Clean, Standardize, Enrich & Store content across providers in a single global metadata store.
  • Developed a highly scalable platform that can support ingestion from multiple sources and in various formats and handle large volumes of content.
  • Utilized ML and AI algorithms to automatically extract metadata from content, such as genre, actors, directors, parental guidance rating, and other relevant information.
  • Implemented Rights management for the contents.
  • Implemented analytics-driven EPG(Electronic Program Guide) building
  • Used ML algorithms to personalize content recommendations based on user preferences, viewing history, and other relevant data.
  • Provided platform-specific solutions that enabled the customer to quickly onboard numerous content partners.

Ad & User Analytics:

  • Built a highly scalable and extensible platform to Collect and analyze ad performance metrics, such as click-through rates (CTR), completion rates, &revenue generated by ads.
  • Used ML algorithms and AI to analyze user behavior and demographics to enable more precise ad targeting and optimize ad delivery by analyzing user behavior, such as viewing habits, device types, and geo-locations.
  • Enabled ingestion and analysis of viewership metrics, such as watch time, unique viewers, and churn rate, to understand how users engage with content by tracking user sessions, such as time spent on the platform and the number of sessions per user.
  • Using Beacon logs, content catalog, EPG, 3rd party services like MaxMind DB, GeoIP, and many more, generate insights about content and ad viewership, session, users, devices, demographics, etc.
  • Designed various dashboards and reports for tracking various Analytical KPIs across the platform.

Indian-based IT Giant

CTO, IT Giant

Team Symv has played an exemplary role in elevating our Low-Code platform. They skillfully integrated our objectives and their technical competencies to infuse AI capabilities ...

Leading Mental Health Provider

Chief Product Officer

They have been able to replace our tech stack across a multitude of stakeholders successfully. The team is highly talented; they've been flexible and adaptable partners.

US-based IT Company

Vice President of Engineering

Symvoulos helped us build a custom platform that accelerated our ability to deliver demos to technical buyers, thereby shortening our sales cycles.

Workflow Automation Company

Vice President of Operations

They are a knowledgeable partner, and have helped us accelerate and improve our workflow automation platform significantly. Additionally, their efforts have helped us streamline.

Global Media & Entertainment Company

Chief Technology Officer

Kudos to team Symvoulos for the PROD Confluent set-up. It’s great to see how everyone on the team contributes to building the platform and unlocking services teams.

Entertainment Technology Company

Vice President of Engineering

They deliver on time and rise to occasions when a critical issue happens. We are glad to partner with them and looking forward to the continuous collaboration.

Investment Research & Wealth Start-up

Product Manager

Team Symv did a great job! Their team handled the requirements, updates, and queries well and was always in sync with our roadmap and goals.

Leading Israel-Based Broadcasting Company

Chief Technology Officer

They were quick to incorporate any changes based on our feedback. The overall success of the engagement is attributed to the team's exceptional knowledge and expertise.

Ed-tech Company

Chief Technology Officer

The Symv team owned the whole process, from creating a roadmap to flawlessly developing our Grader MVP in a short span. We were quite impressed with the outcome.

Multi-national Automotive Manufacturing Company

Vice President of Technology

Working with Symv has definitely accelerated our digital transformational journey. Their valuable expertise has helped us streamline our operations.

Health-tech Start-up

Chief Technology Officer

Working with Symv felt like they were a part of our own team. We especially appreciate how well they maintained the remote collaboration.

Investment Research & Wealth Start-up

Chief Operating Officer

The pace of the project was remarkable, and team Symv was able to complete the project before the originally set deadline, which was already demanding.

US-based Ed-tech Start-up

Product Head

The application is now more robust, efficient, and user-friendly than ever before. Symvoulos has been instrumental in propelling our growth.

Healthcare Start-up

Chief Technology Officer

For us, time was of the essence to deploy the new platform. Symvoulos understood the need and worked round the clock to get the new platform to production in record time.

SaaS-based Solution Provider

Product Manager

The team is dedicated to maintaining a consistent communication plan. They have proven to be trustworthy and talented, making for a successful partnership.

Australian Healthcare Giant

Chief Technology Officer

The Symv team was quick to understand the problem, design the new data platform, understand the risks, and implement the solution in record time.

Leading Technology Security Giant

Product Lead

The Symv team consistently demonstrates a high level of expertise and professionalism and goes above and beyond to deliver exceptional results.

Pioneering Technology Start-up

Head of Product Strategy

Symv has been nothing short of exceptional. Their team seamlessly integrated with ours, quickly grasping our needs and providing valuable insights and suggestions.

What we Achieved

Where Symvoulos Made a Difference

Reduced monthly cost by more than 50% by transitioning from AWS elemental to in-house open-source transcoding and packaging solution.
01
Re-architectured the meta-store project, enabling the content onboarding team to quickly automate and empower new content delivery partners. This helped them to scale swiftly up to 3000+ partners rapidly.
02
The designed solution allowed clients to ingest and enrich 500,000+ media content on their platform.
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